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Legal Notices

Ortel Mobile GmbH, E-Plus-Straße 1, 40472 Düsseldorf

Standard tariff:

Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). German domestic calls cost 9 cents/minute plus a one-off connection fee of 9 cents per call; calls made to international numbers are possible from 1 cent/minute plus a one-off connection fee of 15 cents per call. Each text message costs 15 cents. The account hotline (1155) is free of charge from Ortel Mobile phones. All prices indicated are inclusive of VAT.

It is only possible to register for the supplemental services ("options") displayed here using the Ortel Mobile Prepaid Card. The options are renewed automatically after 30 days if the customer has sufficient credit. If insufficient credit is available at the time of renewal, the options are deactivated. They are reactivated as soon as sufficient credit is available again. It is only possible to register for each option once every 30 days. Options can be cancelled by calling 1155. Options cannot be freely combined with all other options.

Allnet Flat L:

Supplemental service ("option") "Allnet Flat L" (€14.99 (promotion for first registrations ongoing until 31 July 2017), then €24.99 per 28-day option period) includes: German domestic calls to all landline and mobile networks (with the exception of special numbers and value-added services) without additional charges. Internet Flat for package-switched data connections within a German mobile network. Up to 3 GB with a maximum speed of up to 21.6 Mbit/s (download) and 8.6 Mbit/s (upload) is available, at which point this changes to max. 56 kbit/s for downloading and uploading.