Forgotten password - Online Customercare - Ortel Mobile

Menu

Forgotten password
Register Online Account

Forgotten password

1 of 3
2 of 3
3 of 3

Please reset your password here.

Phone number *

Sending of the temporary password over: *

Cancel

1 of 3
2 of 3
3 of 3

© 2019 Ortel Mobile GmbH

Imprint
Disclaimer
Data protection
Contact

Legal Notices

Ortel Mobile GmbH, E-Plus-Straße 1, 40472 Düsseldorf

Standard tariff:

Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). German domestic calls cost 9 cents/minute plus a one-off connection fee of 9 cents per call; calls made to international numbers are possible from 1 cent/minute plus a one-off connection fee of 15 cents per call. Each text message costs 15 cents. The account hotline (1155) is free of charge from Ortel Mobile phones. All prices indicated are inclusive of VAT.

It is only possible to register for the supplemental services ("options") displayed here using the Ortel Mobile Prepaid Card. The options are renewed automatically after 28 days if the customer has sufficient credit. If insufficient credit is available at the time of renewal, the options are deactivated. They are reactivated as soon as sufficient credit is available again. It is only possible to register for each option once every 28 days. Options can be cancelled by calling 1155. Options cannot be freely combined with all other options.